Shipping
& Returns

Shipping Policy
Return & Exchange Policy
    • Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you place your order.

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    • Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

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    • All items are subject to stock availability.

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    • When we deliver your items to you you may be asked to sign for the goods to acknowledge that you have received them.

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    • We reserve the right to stop a delivery at any time, including after dispatch, if we suspect that the transaction might be fraudulent.

  •  Please note that if you wish to return goods under our Approval   guarantee, you have 28 days from receipt of the goods to return   them to us. For further information on returns and exceptions to   our home approval guarantee please see the Returns section.